Independent adult primary care in San BernardinoCall (909) 881-9918
Magdi Elsaadi, MDInternal Medicine& Primary Care
Patient portal

Patient Center

How can we help today?

A personal welcome for new patients. A secure connection for established patients.

New patient? Call for your first visitCurrent patient? Open Healow (opens Healow in a new tab)

Healow practice code: FGCJBD

Patient speaking with a welcoming medical office staff member at reception

New patient

Start with a conversation.

We are accepting new patients. Call the office to schedule your first appointment. The team can help you confirm your specific insurance plan, understand what to bring and discuss any previous records you need.

Call to schedule your first visit

(909) 881-9918

All first appointments are scheduled by phone. After your first visit, provide your email address to receive a Healow invitation.

Check insurance information →

Current patient

Your care, connected.

Healow is the practice’s secure patient portal. Use it to request appointments, ask about your appointment date or time, view lab orders and results, request refills, message the office, access records, join telehealth visits and complete forms or check-in.

Practice code FGCJBD

Open Healow patient portal (opens Healow in a new tab)

An appointment request is reviewed by the office; it does not reserve a time instantly. For login trouble or time-sensitive concerns, call the office.

For established patients

Get the answer you need.

Start with the step below that fits your question. If you cannot access Healow, call the office at (909) 881-9918.

Is my lab order ready?

  1. Before going to the lab, call the office to confirm your order is ready. Ask whether it was sent to a lab or whether you need a paper copy.
  2. Ask which lab to visit and whether you need to fast or bring anything. Have the test name ready if you know it.
Call to check your order →

For a time-sensitive concern, call the office rather than waiting for a portal reply.

Preparing for your first visit

A few essentials. A useful start.

  • Photo IDBring your current photo identification.
  • Insurance cardBring the card for your current plan.
  • All current medicationsBring the medications you take, including nonprescription products and supplements.
  • Prior records & labsContact the office in advance if these need to be requested, so the team has time before your visit.

Make a simple first-visit folder →

Plan your visit.

2015 N Waterman Ave, Suite A
San Bernardino, CA 92404

8:30 AM–5:00 PM · Closed for lunch 1:00–2:00 PM. Call to confirm office days and holiday hours.

Ask the team about parking, the entrance or accessibility needs before arriving.

Dr. Elsaadi: English, Spanish and Arabic.
Office staff: English and Spanish.

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When the office is closed

Call (909) 881-9918 and follow the automated prompts if you need to speak with a physician.

Medical emergency? Call 911 or go to the nearest emergency department. Do not wait for a portal message.

Health guides

Make your next visit more useful.

Practical reading to help you prepare, understand your numbers and ask better questions.

Browse all health guides →